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Abstract It is challenging to predict the precise location and severity of flood events, which can cause major disturbance to different public services, such as disruption to and the closure of critical transportation infrastructure. Therefore, approaches to enhance the resilience of these infrastructures are required. Serious games are new computing tools that have been applied in various fields with a combination of gameplay, learning and training. However, the application of serious games in intelligent transportation systems remains underutilized. As a result, the concept of a serious game is developed in this study to significantly improve transportation infrastructure resilience in an example of a flooding event. The serious game concept presented in this paper is being developed as part of the H2020-funded PRECINCT project ( www.precinct.info ).